Mobile

from £3 - £18.00/mo.

Vodafone Insurance

The easy and flexible way to cover your device

Mobile

£3 - £18.00/mo.

Prices vary according to device and level of cover. The cost of insurance for your specific device will be shown at point of purchase

Why Vodafone Insurance?

Choice of cover to suit your needs

Next day replacement ¹

only available on select policies

Worldwide coverage ²

Manufacturer-approved parts ³

What’s covered?

Your device must be less than 37 months old. Your monthly cost will vary based on your device and which level of cover you choose.

Screen Damage*
Damage & Breakdown
Loss, Theft, Damage & Breakdown

Features

Repair

(Express Repair available)

Next day replacement

Next day replacement

£25/£90

£25 - £100

£25 - £150

Price †

£3.50

/ month

£4 - £11

/ month

£6 - £16

/ month

Minimum 3 month period - 30 days cooling off period

* Screen Damage cover

Available for selected mobile devices only. Get a quote to see if this option is available

¹ Geographicalfor next day replacement. Standard repair takes 5 working days. You can opt for Express Repair for an additional £50 when making a claim on Screen Damage cover.

² You are covered for trips worldwide, but replacement or repaired devices can only be sent to a UK address.

³ Although manufacturer approved parts are used for repairs and replacements, there may be implications on your manufacturer warranty. Please refer to the FAQs section below for more detail.

⁴ Accessories up to the value of £200 that are purchased from Vodafone or GetGoFone are covered if they are lost, stolen or damaged in the same incident as the insured device.

⁵ Any claims for additional accessories that were not included in the box with the Apple device are not eligible for AppleCare Services.

† Prices vary according to device. The cost of insurance for your specific device will be shown at point of purchase.

† Not all devices are eligible for Vodafone Insurance. To check whether your device is eligible, click “Get a quote” and follow the quote process. Please contact the dedicated insurance team on 0333 304 3346 to find out more.

What's not covered?

AppleCare Services logo

AppleCare Services

Inclusive with Damage & Breakdown and Loss, Theft, Damage & Breakdown cover for all iPhone handsets purchased within 37 months

Walk-in repairs / replacements

At any Apple store

Reduced excess fee

Just £25 for screen/back glass damage repair*

Replacement battery

Free new battery if less than 80% original capacity

24/7 access to Apple experts

Available online and over the phone

Software support

For iOS, iCloud and Apple apps

Please note: Vodafone Insurance with AppleCare Services isn’t available for Screen Damage cover, iPads, Laptops or Apple Watches.

* Back glass repair not available on iPhone SE and iPhone models released prior to iPhone 12.

Insure your device in a few simple steps

Get an instant quote and check out online:

Step 1.

Select your device

Step 2.

Choose level of cover

Step 3.

Confirm your details

To buy insurance, you must be a permanent UK resident with a UK billing address, 18 years old or over, up to date with Vodafone Airtime Plan payments and/or existing Vodafone Insurance policies and the account owner of a Vodafone Pay monthly plan, or Vodafone EVO plan.

If you are a business customer, please contact 0333 304 3346 for options.

How to make a claim

Cancelling your insurance

The quickest way to cancel your insurance is by calling 0333 304 3346 from any UK landline or mobile.Alternatively, to cancel by email please see our FAQ here. If you have a business account, find out how to cancel your business account

Are you a business customer?

If you're a business customer, find out more about business insurance.

FAQs

What impact does insurance have on my manufacturer's warranty?
Does it matter where I bought my device from?
How do I pay for my policy?
What happens to my device if I damage it?
When will my repair or replacement device be delivered?
How many claims can I make?
Where can I find out more information about insurance?

For more information, see our full Terms & Conditions.