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Vodafone Care Phone Insurance

Vodafone Care

The easy and flexible way to cover your device

Phone icon
Phone
from 5.99€/mo.
Smartwatch icon
Smartwatch
from 3.99€/mo.
Prices vary depending on the device, model, or storage capacity.
Get a quote
Get a quote
No worries
No additional hidden costs. Clear terms and conditions.
Hassle-free
Register online and log a claim quickly and easily.
Fast
Create your claim in less than 90 seconds.
Flexible
Choose the cover level that suits you.

What's covered?

Protect your phone or smartwatch with the cover that best suits your needs.
Vodafone Care
Best Selling*
Vodafone Care Plus
Features
Where your device is accidentally damaged by water or any liquid which affects the use of your device
Any damage, excluding any cosmetic damage that does not affect the functionality of your device
We will automatically credit your account with €2 per day for the inconvenience of being unable to access the Vodafone mobile network, up to a maximum of €30
Worldwide cover is for single trips outside of Ireland up to a maximum of 30 days. Where we send you a replacement or repaired device, this will only be sent to an Irish address
When your device has been lost or taken without your permission and you have taken steps to ensure it is secure (e.g., not leaving the device on show in the car)
From
3.99€
/ month
5.99€
/ month
3 month minimum term - 14-day withdrawal period Price dependent on device type, model and memory
Not all mobile phones can be insured
*Based on all sales between 01/04/2024 - 31/03/2025
##### What isn't covered? ✕ **Excess fee** > This is the contribution you will need to pay towards any successful claim. ✕ **Accessories** > Any accessories, such as a case, earphones or charger. ✕ **Device risk** > Any incident where you have knowingly put your device at risk or haven't taken care of it. ✕ **Cosmetic damage** > Cosmetic damage which doesn't affect the performance of the device, such as dents and scratches. You can read more details in the 'you are not covered for' section of the [terms and conditions](https://api.eshop.care.vodafone.com/configs/documents/content?opco=ie&type=TAC) --- ##### Other information Our policy based on the price and coverage meets your demands and needs of insuring your device against damage. You need to be over 18 years of age and a resident in Ireland for the duration of the policy. Your new device must have been purchased directly from a manufacturer, network provider or retail store (high street or online). You must have proof of purchase within 12 months and an active Vodafone mobile service. Your device must not be covered under another insurance policy. ##### Cancellation * You have the right to withdraw from the insurance contract within 14 days of receiving your insurance documents, without giving any reason and without penalty. * If you exercise your right to withdrawal, the fee already paid for the first month will be refunded to you by Vodafone, unless you have made a successful claim. You can withdraw by calling 0818 927711 (Mon-Fri 8am-6pm) or by accessing your policy at [https://myinsurance-ie.care.vodafone.com](https://myinsurance-ie.care.vodafone.com) * For cancellations after 14 days of receiving your insurance documents, premiums must be paid in full for the three-month minimum period, after which you can cancel the policy at any time - see the [terms and conditions](https://api.eshop.care.vodafone.com/configs/documents/content?opco=ie&type=TAC) for full information. ##### Claims Please report the damage to Vodafone claims service as soon as possible. * If you need to make a claim, the Insured must report the claim within 30 days of the incident. You can do it online at My Insurance or by calling 1907 from a Vodafone mobile or 0818 22 55 88 from any other phone. Theft claims must be report to the Gardaí or local police authority as soon as possible. Proof of purchase will be requested showing the date of purchase and the IMEI of the equipment. * In the event of damage, you will receive a repaired or new mobile phone or tablet of the same type and quality. Replacements may come from refurbished stock. After you have reported the damage and it has been accepted, you will receive your repaired or replacement device as quickly as possible. --- You will receive full details of the insurance in your welcome pack via email upon receipt of your device. More information available in the [Insurance product information](https://api.eshop.care.vodafone.com/configs/documents/content?opco=ie&type=IPID).

Insure your device in 3 simple steps

Step 1.
Select your device
Step 2.
Choose your coverage
Step 3.
Confirm your details

Effortlessly make claims online

Already covered with Vodafone Care? Manage your policy and claims here.

FAQs

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